Return Policy

Overall

Exchange or Store Credit Only.

Items must be returned in original, new condition with tags attached and original receipt within 14 days of purchase for Exchange or Store Credit only.

Specific to Lingerie

Due to the intimate nature of lingerie, garments that have been worn cannot be returned.

About Face staff are trained in fitting bras based upon key fit parameters, but since every woman's body is different, it is extremely important that customers make purchasing decisions based upon their own comfort level with different bra styles and fitment.

We pride ourselves on helping customers find the best fit possible, and the right solution for their garment needs. As such, and since our staff is not commission-based, we do not pressure customers into purchasing garments, but will provide recommendations based upon professional training and experience fitting thousands of women in as many different styles.